{"id":2391,"date":"2025-02-04T12:55:51","date_gmt":"2025-02-04T11:55:51","guid":{"rendered":"https:\/\/test.sklep.pk.edu.pl\/terms-conditions-of-the-store\/"},"modified":"2025-04-26T12:30:05","modified_gmt":"2025-04-26T10:30:05","slug":"terms-conditions-of-the-store","status":"publish","type":"page","link":"https:\/\/sklep.pk.edu.pl\/en\/terms-conditions-of-the-store\/","title":{"rendered":"Terms &amp; conditions of the Store"},"content":{"rendered":"\n<p><strong>The following are the terms and conditions of the online Store of the Cracow University of Technology in Krakow, which include information about, among other things, how to place an order and conclude a sales contract, forms of delivery and payment available in the online Store, the procedure for withdrawal from the contract, or the complaint procedure.  <\/strong><\/p>\n\n<p>The online Store is owned by the Cracow University of Technology in Krakow, with its registered office at 24 Warszawska Street, 31-155 Krak\u00f3w, which has a legal personality under Art. 12 of the Act of 27 July 2005 &#8211; Law on Higher Education (i.e., Journal of Laws of 2012, item 572 as amended), NIP: 675 000 62 57, REGON: 000001560.    <\/p>\n\n<p>The unit responsible for running the Store and contacting customers is the CUT\u2019s Promotion Department. The Customer can contact the Store at the following address: Promotion Department, 24 Warszawska Street, 31-155 Krak\u00f3w, e-mail address: <a href=\"mailto:sklep@pk.edu.pl\">sklep@pk.edu.pl<\/a> (on business days from 8:00 am to 3:00 pm), phone 12 628 20 65, 12 628 20 66 (weekdays from 8:00 am to 3:00 pm).   <\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a71<br\/><\/strong><strong> Definitions<\/strong><\/p>\n\n<p>For the purposes of these Regulations, the following terms shall have the following meanings:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Regulations<\/strong> &#8211; these rules and regulations are available at: <a href=\"http:\/\/sklep.local\/regulamin-sklepu\/\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/sklep.local\/regulamin-sklepu\/<\/a><\/li>\n\n\n\n<li><strong>Seller<\/strong> &#8211; Cracow University of Technology at 24 Warszawska Street, 31-155 Krak\u00f3w, NIP: 675-000-62-57,  <\/li>\n\n\n\n<li><strong>Store<\/strong> &#8211; online Store available at <a href=\"http:\/\/sklep.local\/\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/sklep.local\/<\/a>,<\/li>\n\n\n\n<li><strong>Customer<\/strong> &#8211; a natural person, a legal person, or an organizational unit without legal personality, but with legal capacity, using the Online Store, <a href=\"http:\/\/sklep.local\/\" rel=\"nofollow noopener\" target=\"_blank\">http:\/\/sklep.local\/<\/a> including, in particular, making purchases,<\/li>\n\n\n\n<li><strong>Product<\/strong> &#8211; a product available in the Store,<\/li>\n\n\n\n<li><strong>Consumer <\/strong>&#8211; a natural person who enters into a sales contract with the Seller not directly related to his business or professional activity,<\/li>\n\n\n\n<li><strong>Buyer<\/strong> &#8211; a) a natural person, including a Consumer, who has legal capacity and\/or has reached at least 13 years of age, whereby if the person is under 18 years of age, the consent of his legal representative or legal guardian is required, as well as<br\/> b) a legal person and an organizational unit that is not a legal person, which is specifically granted legal capacity by law, which uses or intends to use the Online Store,<\/li>\n\n\n\n<li> <strong>Shopping cart<\/strong> &#8211; a functionality of the Online Store that allows the Customer to display the products selected by the Customer for purchase, as well as to enter and modify order data such as: number of products, delivery address, invoice data, delivery method, payment methods,<\/li>\n\n\n\n<li><strong>Payment operator <\/strong>&#8211; a third party to the Seller intermediating in the processing of payments by bank transfer or payment card.<\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a72<br\/><\/strong><strong><strong> Preliminary provisions<\/strong><\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>The Seller engages in retail sales through the Store.<\/li>\n\n\n\n<li>The Regulations define the terms and conditions of using the Store, as well as the rights and obligations of the Seller and Buyers.<\/li>\n\n\n\n<li>An active e-mail address is required to make a purchase, i.e., to conclude a sales contract.<\/li>\n\n\n\n<li>The Buyer cannot make the purchase anonymously or under a pseudonym.<\/li>\n\n\n\n<li>All product prices listed on the Store\u2019s pages are gross prices.<\/li>\n\n\n\n<li>Cracow University of Technology sells products with the Cracow University of Technology logo through an online store website, via the internet. The Seller has the exclusive right to the logo on the products. The product image presented in the Online Store is a visualization of its actual appearance and is for informational purposes only.   <\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a73<br\/><\/strong><strong><strong> CUT Online Store buying rules.<\/strong><\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>The Buyer orders the product through the website: sklep.pk.edu.pl.<\/li>\n\n\n\n<li>The Buyer can place an order as a registered customer or as a guest.<\/li>\n\n\n\n<li>The registered Customer is the Buyer with an account on the Store\u2019s website. The Buyer can create an account when placing an order. <\/li>\n\n\n\n<li>When ordering a product, the Customer selects the product, specifying in particular the size, color, and any other information, as well as specifying the number of pieces of the ordered product.<\/li>\n\n\n\n<li>The Store is not responsible for manufacturers misrepresenting product parameters or properties. The number of products offered within the Store is variable and subject to constant updating. The Seller reserves the possibility of the product being temporarily unavailable in the colors, sizes, language versions, quantities, etc., requested by the Customer. Information about the temporary unavailability of the product will be made available on the Store\u2019s website.   <\/li>\n\n\n\n<li>The Customer clicks the \u201cAdd to Cart\u201d icon after selecting a product.<\/li>\n\n\n\n<li>To complete the order, the Customer proceeds to the shopping cart by clicking the \u201cCart\u201d icon. This page shows all the products selected by the Customer. <\/li>\n\n\n\n<li>After selecting the \u201cCheckout\u201d option, a page will launch where the Customer\u2019s data necessary to complete the transaction and ship or pick up the ordered product must be entered:\n<ul class=\"wp-block-list\">\n<li>e-mail address,<\/li>\n\n\n\n<li>personal data,<\/li>\n\n\n\n<li>the delivery method chosen from among those provided by the Seller,<\/li>\n\n\n\n<li>Delivery address (if different from the residential address provided),<\/li>\n\n\n\n<li>data for issuing an invoice,<\/li>\n\n\n\n<li>a payment method from among those provided by the Seller.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The Customer confirms the order data by pressing the \u201cBuy and pay\u201d button. To place an order, the Customer is required to accept these terms and conditions. <\/li>\n\n\n\n<li>By creating an account in the Store and logging in, the Customer gains access to additional options such as order history, the ability to check the current status of the last placed order and remember shipping addresses.<\/li>\n\n\n\n<li>An order can be canceled at each stage of placing it until payment is made by stopping the subsequent steps and leaving the page for placing orders. An order whose submission process will not be completed by the Customer will not be executed. <\/li>\n\n\n\n<li>Immediately after placing the order, an e-mail confirming the order will be sent to the Customer\u2019s e-mail address provided in the login data. In the body of the e-mail, the Customer will receive an individualized order number, the provision of which makes it possible, among other things, to determine the status of the order.  <\/li>\n\n\n\n<li>The Seller may contact the Customer at the e-mail address provided by the Customer or by telephone, at the contact telephone number provided by the Customer, in order to clarify any doubts, to confirm the placement of the order, or on other issues related to the execution of the order.<\/li>\n\n\n\n<li>The Seller is not responsible for incorrect data provided by the Customer.<\/li>\n\n\n\n<li>The Buyer declares that all data provided in the order form are true, while the Seller is not obliged to verify their truthfulness and correctness, and is not responsible for incorrect data provided by the Customer.<\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a74<br\/><\/strong><strong> Prices<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>The prices indicated in the Store include VAT and are expressed in Polish currency (PLN). The price does not include delivery costs. <\/li>\n\n\n\n<li>The shipping cost is added to the price of the product, the amount of which depends on the selected form of delivery and payment.<\/li>\n\n\n\n<li>The price binding for the Customer is the price listed in the Store at the time of placing the order by the Customer, visible after selecting the delivery and payment method.<\/li>\n\n\n\n<li>The Seller reserves the right to make changes to the Product Prices and to conduct and cancel all types of promotional and sales activities.<\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a75<br\/><\/strong><strong><strong> Order processing, delivery methods, and pick-up at the Seller\u2019s premises<\/strong><\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>The Seller\u2019s lead time is seven working days, but no longer than thirty days from the crediting of funds to the Seller\u2019s account. If the time limit indicated in the preceding sentence is exceeded, the Customer has the right to withdraw from the contract. <\/li>\n\n\n\n<li>Shipping methods:\n<ul class=\"wp-block-list\">\n<li>Delivery of the order to the Buyer shall be made through entities providing courier or postal or shipping services, i.e., through the Polish Post or InPost sp. z o.o. in accordance with the prices shown when placing the order.  <\/li>\n\n\n\n<li>Personal collection of orders is possible from the Seller\u2019s office at 24 Warszawska Street in Krakow. Collection is possible only after receiving a message from the Seller &#8211; in the form of an e-mail.<br>The Seller may hand over the product to the Customer at the Seller\u2019s premises:  \n<ul class=\"wp-block-list\">\n<li>to the Customer\u2019s own hands (collection possible only after receiving a message from the Seller);<\/li>\n\n\n\n<li>into the hands of the person designated by the Customer (collection possible only after receiving a message from the Seller);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Along with the product, the Seller will provide the Customer with all documents available to the Customer related to the product, such as the manufacturer\u2019s or distributor\u2019s warranty, instructions for use or maintenance of the product, as well as the original proof of purchase (invoice).<\/li>\n\n\n\n<li>Should it be impossible to execute the order, the Seller will inform the Buyer immediately. The Seller will immediately return the Customer\u2019s money for the order. <\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a76<br\/><\/strong><strong> Payments<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>The Customer should make payment for the ordered product within seven working days from the day on which they received an e-mail confirming the Seller\u2019s acceptance of the order. Failure to make payment within this period will result in automatic cancellation of the order. <\/li>\n\n\n\n<li>The following forms of payment are accepted:\n<ul class=\"wp-block-list\">\n<li>bank transfer &#8211; in the case of payment made by bank transfer, the following should be included on the transfer order in the title of the transfer: the name, surname and address of the Customer and the order number. The amount due should be paid to the Seller\u2019s bank account.  <br\/>Bank transfer details:<br\/><br\/>Cracow University of Technology<br\/><br\/>Politechnika Krakowska im. T. Ko\u015bciuszki <br\/>Warszawska 24<br\/>31-155 Krak\u00f3w  <br\/><br\/>Alior Bank SA<br\/>09 2490 0005 0000 4600 1012 1826<br\/><\/li>\n\n\n\n<li>via the payment operator PayPro SA<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>A corresponding accounting document is issued for each order, which is sent by e-mail and with the product to the Customer.<\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a77<br\/><\/strong><strong> Withdrawal from the contract<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>In accordance with the provisions of the Act of 30 May <em>2014 <\/em>on consumer rights (Journal of Laws 2014, item 827), the Customer has the right to withdraw from the contract within 14 days of receiving the shipment. The Consumer can withdraw from a contract by <strong>submitting a statement<\/strong> of withdrawal <strong><em>to the Seller. <\/em><\/strong>The withdrawal form is attached as Appendix 1 to these Regulations.   <\/li>\n\n\n\n<li>In case of withdrawal from the contract, the Customer is obliged to deliver the product together with the original packaging, the original proof of purchase (invoice), and the statement of withdrawal from the contract to the Seller\u2019s registered office indicated in \u00a7 1 sec. 2. 2. The Customer bears the shipping costs of returning the goods.<\/li>\n\n\n\n<li>The Seller will reimburse the Customer the cost of the ordered goods within fourteen days from the date of receipt of the statement of withdrawal from the contract.<\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a78<br\/><\/strong><strong> Complaints<\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>The Seller is obliged to provide the Buyer with a product that conforms to the contract.<\/li>\n\n\n\n<li>Any item purchased from the CUT online store may be claimed, in accordance with the applicable provisions of the Civil Code on warranty, if within two years from its release to the Customer, a defect is found that constitutes its non-conformity with the contract.<\/li>\n\n\n\n<li>If the Buyer finds a defect in the product, they should inform the Seller by sending a claim form, at the same time specifying the claim related to the found defect. The form is attached as Appendix 2 to these Regulations. The completed form can be sent in hard copy or via e-mail (scan) to the address indicated in \u00a7 1 sec. 2.  <\/li>\n\n\n\n<li>The return of the complained product, together with the original proof of purchase, may take place after the Customer receives confirmation of acceptance of the complaint by the Seller and in the manner agreed with the Seller. The Customer shall bear the shipping costs of the complained product, and if the complaint is accepted by the Seller as legitimate, these costs will be refunded to the Customer. <\/li>\n\n\n\n<li>The Seller will consider the complaint within ten working days of receipt of the claimed product. The Seller will inform the Customer of the result of the complaint procedure via e-mail. <\/li>\n\n\n\n<li>Complaints about mechanical damage to the shipment caused during transport will be considered only after drawing up a damage report signed by the recipient and the supplier of the shipment.<\/li>\n\n\n\n<li>The Seller is not a guarantor of products covered by the manufacturer\u2019s warranty. If the guarantor (manufacturer) provides a warranty, its terms and conditions are made available with the product. <\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a79<br\/><\/strong> <strong><strong>Promotions and temporary price reductions<\/strong><\/strong><\/p>\n\n<ol class=\"wp-block-list\">\n<li>The CUT online store may periodically organize promotions and temporary price reductions on selected products. The terms of each promotion, including its duration and the amount of the discount, will be specified each time in the description of the respective promotional offer on the Store\u2019s website. <\/li>\n\n\n\n<li>The promotional price is valid only for the duration of the promotion and is not subject to additional discounts unless the terms and conditions of a particular promotion state otherwise.<\/li>\n\n\n\n<li>Information on the lowest price of a given product that was in effect during the 30-day period prior to the discount will be displayed next to the promotional price, according to Art. 4 sec. 2 of the Omnibus Directive and applicable consumer laws.  <\/li>\n\n\n\n<li>The Store reserves the right to terminate the promotion early if the stock of products included in the promotion is exhausted, and will inform customers on the website.<\/li>\n\n\n\n<li>Promotions in the online Store do not combine unless otherwise specified in the terms and conditions of a particular promotion.<\/li>\n<\/ol>\n\n<p><\/p>\n\n<p class=\"has-text-align-center\"><strong>\u00a710<br\/><\/strong><strong><strong><strong> Data Protection and Final Provisions<\/strong><\/strong><\/strong><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Personal data provided by Customers in the Online Store (including in the process of registering an account, in the process of placing an order without registration, in the process of using the Online Store, including making purchases in the Online Store), are processed\u0328 by the Cracow University of Technology, entered into the Register of Entrepreneurs of the National Court Register, NIP: 675-000-62-57, (Data administrator). <\/li>\n\n\n\n<li>Provision of personal data by the Customer is voluntary. However, it is necessary to make purchases and use those services provided electronically by the Seller that require the provision of personal data. The Administrator processes personal data in order to provide services electronically, to conclude contracts with the Customer, and to execute contracts for the sale of products ordered by the Customer in the Online Store. The Customer\u2019s consent to the processing of personal data by the Seller within the meaning of the Act of 29 August 1997 on the Protection of Personal Data (Journal of Laws of 2002, No. 101, item 926, as amended) is voluntary. However, the lack of consent to the processing of personal data prevents the execution of the contract and the completion of the order.   <\/li>\n\n\n\n<li>The Administrator of the personal data is the Seller.<\/li>\n\n\n\n<li>Personal data may be shared with entities through which the Seller executes the order.<\/li>\n\n\n\n<li>The Seller reserves the right to change the Terms and Conditions for important reasons, in particular, changes in the law or technological changes. For contracts concluded before the amendment of the regulations, the regulations in the version in force at the time the contract is concluded shall apply. <\/li>\n\n\n\n<li>The Seller complies with the Code of Good Practice.<\/li>\n\n\n\n<li>The Customer will be informed about any change to the Regulations and the reason for such change in a message displayed on the Store\u2019s main page for fourteen days before its entry into force.<\/li>\n\n\n\n<li>These Regulations contain the following Appendices:\n<ul class=\"wp-block-list\">\n<li>Appendix no. 1 &#8211; <a href=\"http:\/\/sklep.local\/wp-content\/uploads\/2021\/05\/odstapienie_od_umowy.pdf\" rel=\"nofollow noopener\" target=\"_blank\">form for declaration of withdrawal from a contract concluded at a distance<\/a><\/li>\n\n\n\n<li>Appendix no. 2 &#8211; <a href=\"http:\/\/sklep.local\/wp-content\/uploads\/2021\/05\/reklamacja.pdf\" rel=\"nofollow noopener\" target=\"_blank\">complaint form<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The Customer has the right to access the content of their personal data and to correct and delete it. Personal data can\u0328 be corrected or deleted after logging\u0328 into the Customer\u2019s account. <\/li>\n\n\n\n<li>These Regulations are effective as of (xx.xx.xxxx). In matters not covered by these Regulations, the provisions of Polish law shall apply, in particular the Civil Code.<\/li>\n<\/ol>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The following are the terms and conditions of the online Store of the Cracow University of Technology in Krakow, which [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2391","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Kamil Urbanowski","author_link":"https:\/\/sklep.pk.edu.pl\/en\/author\/kurbanowski\/"},"uagb_comment_info":0,"uagb_excerpt":"The following are the terms and conditions of the online Store of the Cracow University of Technology in Krakow, which [&hellip;]","_links":{"self":[{"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/pages\/2391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/comments?post=2391"}],"version-history":[{"count":3,"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/pages\/2391\/revisions"}],"predecessor-version":[{"id":2395,"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/pages\/2391\/revisions\/2395"}],"wp:attachment":[{"href":"https:\/\/sklep.pk.edu.pl\/en\/wp-json\/wp\/v2\/media?parent=2391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}